KEYS AND POLICIES

Lockboxes and Codes

KEYS

We are no longer taking clients' keys into our possession.  We ask that all of our clients provide a lockbox with a key or a coded entry.

SCHEDULE CHANGES

All Schedule Changes 

should be made through our website so that we can keep track of our cancellations, adjustments and service requests. Any changes made within 48 hours of service should be texted as well.  We have a 24 hour cancellation policy and a 1 week cancellation policy for Major Holidays.  

MEDICAL REQUIREMENTS

All Overnight Care Dogs 

will need to provide a copy of up-to-date vaccinations either by email or with a hard copy.  In order to avoid a multitude of complications, we require dogs that stay with us to remain on flea/tick preventative. Lastly, we require all pups that stay with us to be spayed/neutered.